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Most Common Reasons for Sanitary Rejects

a) Physical errors

  • Inappropriate hygiene of the vehicle.

  • Bad-quality wooden pallets.

  • Broken combos or exceeding their capacity.

  • Fallen boxes, or boxes on the ground, because they were improperly plastic-wrapped and stacked.

  • Soaked boxes because the cold temperature was not maintained and the cold chain was broken.

  • Boxes or combos not duly identified.

  • Superimposed labels with altered information.

  • Plant of origin is not authorized to import poultry products into Mexico.

  • The strapping or physical seal does not match with what is declared on the certificate.

b) Incorrect labeling

  • Declaration of lots not corresponding with information on the certificate.

  • Declaration of slaughter by periods of time and not by day(s).

  • Incorrect description of the goods which do not match with the certificate.

  • The label does not bear the inspection stamp.

c) Certification errors

  • Certificate without inspectors’ signature.

  • Doubtful signatures (altered, blurred, superimposed).

  • Annexes with incomplete information vs what the corresponding Animal Health Requirements Sheet (HRZ) indicates.

  • Certificate dates do not match with the Annexes.

  • Certificate backing up a different type of product.

  • USDA number does not match with the certificate.

d) Critical defects or physical anomalies of product

  • Blood clots.

  • Disease lesions.

  • Bruising.

  • Bone fragments.

  • Rotten product.

  • Foreign material in product.

  • Feathers, wool or hair.

e) Customs brokers’ errors


Wrong Information entered in the One-Stop Shop for Foreign Trade (VUCEM):

  • Plant.

  • Tariff classification.

  • Lot number.

  • Slaughter and/or package dates.

  • Incorrect Sanitary Verification and Inspection Point (PVIZ).

  • Importer or exporter.

  • Final destination.

  • Weight.

  • Animal health measures.

  • Product description.

  • Use.

  • Payment key and payment name.

  • Missing supplementary documentation (invoice, certificate fee payment, sample payment, etc.)

f) Procedure of goods rejection

If there is a reason to reject goods, OISA’s staff will do the following:

  1. Take photographic evidence of the reason for the rejection to be sent to Central Offices in the corresponding report.

  2. Goods shall be under custody of SENASICA. Therefore, they may stay in a specific area of PVIZI or in a strapping-secured box. Said strapping shall be noted in the observations of the opinion issued.

  3. Notify the user that he shall proceed according to article 72 of the of the Federal Animal Health Act (LFSA); if not, the OISA may act in accordance to the provisions of articles 73 and 74 of the same LFSA.


g) Modification, renewal and duplication of certificates Issued by SENASICA

When a Certificate shows errors or typos, as long as they do not compromise the sanitary conditions and the identification of shipments, it will not lose its validity. Thus, no modifications or corrections will be required. Duplicate (loss, damaged document or illegible); renewal (deferral due to expiration date); or modification (incorrect or missing data) of an animal health or phytosanitary certificate, may be requested as long as the fee equivalent to 50% of the importation certificate is paid, in accordance to article 86-A of the Federal Tax Act in effect.

The replacement of the document may be requested through the VUCEM web page. An acknowledgment of receipt will be obtained for the replacement request. If available, the pedimento will be attached, as well as the previous Importation Certificate issued by SENASICA, and the tariff classification resolution opinion issued by SAT, and, given the case, the change of the tariff classification derived from a customs review. 

In case of a renewal of the importation certificate issued by SENASICA, it may only be requested once. (Each Certificate is effective for 8 calendar days to be used in importation clearance).


h) Commercial Guide for Certification of Goods Regulated by the Ministry of Agriculture (SADER) –Imported for Commercial Purposes.

NOTE: This is an inspection guide used by inspectors during review and inspection of goods regulated by SADER. In the following link, you may download the full guide (only Spanish)

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